Support

DigiBox has a team of engineers and technicians to support the technical needs of our customers. DigiBox prides itself on the speed of its communications: we will get back to you as soon as possible.

End Users

To report a fault that is covered by your manufacturer warranty, in the first instance please speak with your reseller.

Resellers and System Integrators

Please raise a support ticket via our Support Centre.


Standard Manufacturer Warranties
SupplierWarranty
Adder 2 Years - Product Registration
AJA Converters 5 Years
AJA Desktop 3 Years
AJA STOR Drvie 1 Year
Cubix 2 Years
Ensemble/Cyferkon 5 Years
Gefen 2 Years
MuxLab 2 Years for Active products, Lifetime for Passive products
NewTek 1 Year - Check Warranty Status
Pixelmetrix 2 Years
Planar 3 Years
SNS Evo 1 Year (Raid Controller has 3 Years) - Product Registration
SNS Storage Disks 5 Years
Timecode Systems 1 Year
Wohler 1 Year (2 Years if product registered)
ZeeVee 1 Year (5 Years if product registered - except for ZvSync)

Our Office

  • Harpenden

    Harpenden

    45 mins from London
  • 4 Allied Business Centre

    Coldharbour Lane, Harpenden, Herts. AL5 4UT

Business Hours

Our support Hotline is
available 8.5 Hours a day

Monday-Friday: 9am to 5.30pm
Weekend: Closed

+44 (0)1582 469555

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Based in Harpenden, UK

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