Support

DigiBox has a team of engineers and technicians to support the technical needs of our customers. DigiBox prides itself on the speed of its communications: we will get back to you as soon as possible.

End Users

To report a fault that is covered by your manufacturer warranty, in the first instance please speak with your reseller.

Resellers and System Integrators

Please raise a support ticket via our Support Centre.


Standard Manufacturer Warranties
SupplierWarranty
Adder 2 years - Product Registration
AJA Converters 5 years
AJA Desktop 3 years
AJA STOR Drvie 1 year
BirdDog 1 year (3 years if product is registered)
Embrionix 1 year (options available)
Ensemble/Cyferkon 5 years
Gefen 2 years
MuxLab 2 years for active products, lifetime for passive products
SNS Evo 1 year (raid controller has 3 years) - Product Registration
SNS Storage Disks 5 years
Telestream 1 year (options available)
Wohler 1 year (2 years if product registered)
Wowza 1 year

Our Office

  • Harpenden

    Harpenden

    45 mins from London
  • 4 Allied Business Centre

    Coldharbour Lane, Harpenden, Herts. AL5 4UT

Business Hours

Our support Hotline is
available 8.5 Hours a day

Monday-Friday: 9am to 5.30pm
Weekend: Closed

+44 (0)1582 469555

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Based in Harpenden, UK

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